Changes between Initial Version and Version 1 of TicketWorkflow


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Timestamp:
12/14/10 20:51:31 (9 years ago)
Author:
ibboard
Comment:

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  • TicketWorkflow

    v1 v1  
     1= Ticket Workflow =
     2
     3As well as some TracConventions and [Development/CommitConventions CommitConventions] to help developers work together, we also have a non-standard Trac ticketing workflow to aid the collection, checking and progress on tickets. The workflow is as follows:
     4
     5||= Step =||= Description =||= Next Steps =||
     6||New||Ticket has been submitted, but not reviewed by anyone||new_needinfo or confirmed||
     7||Confirmed||Ticket has been reviewed by one of the developers and confirmed, or accepted as a sensible enhancement||needinfo, accepted or resolved||
     8||New_NeedInfo||The ticket has not been confirmed, and further information is required before we can confirm it.||new_needinfo, confirmed or resolved||
     9||NeedInfo||The ticket has been confirmed, but more information is required from the reportee or other users to complete development work||confirmed, accepted or resolved||
     10||Accepted||A developer has accepted the ticket (bug, task or feature request) and has claimed it to work on it||resolved||
     11||Resolved||The ticket has been resolved, either because it can't be recreated, because it isn't valid, because it is a duplicate, or is already fixed, or (hopefully) because a fix has been created||||